Privacy policy

Privacy Policy – PakCart

At PakCart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (handled securely by payment gateways)

b. Device Information

Automatically collected data includes:

  • IP address

  • Browser type

  • Device type

  • Cookies and similar tracking technologies

c. Order Information

Details about:

  • Products purchased

  • Order total

  • Payment method

  • Delivery details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our store and user experience

  • Detect and prevent fraudulent activity

  • Send promotional emails (only with your consent)

3. Sharing Your Information

We do not sell your personal information.
However, we may share your data with trusted service providers to operate our store, such as:

  • Shopify (e-commerce platform)

  • Payment gateways (JazzCash, Easypaisa, Visa/Mastercard, etc.)

  • Courier and logistics companies

  • Marketing and analytics tools (only to improve services)

All third-party partners follow strict privacy and security standards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze store performance and traffic

You can disable cookies in your browser settings, but some features may not work properly afterward.

5. Data Protection & Security

We take appropriate technical measures to safeguard your information from unauthorized access, misuse, or loss.
Payment information is encrypted and handled securely by authorized third-party payment processors.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Opt out of marketing emails at any time

To request any of the above, contact us at salesmela210@gmail.com.

7. Children’s Privacy

PakCart does not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Modified” date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, you can contact us at:

📧 Email: salesmela210@gmail.com
🛒 Store Name: PakCart